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ghost/.github/SUPPORT.md
Hannah Wolfe 2ad2ccb7da Added SUPPORT.md file with slack info ✈️
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- Adds a guide for how to get support 📖
- Committed at 38000ft ✈️
2017-08-04 18:37:19 +04:00

1.2 KiB

How to get support for Ghost 👨‍👩‍👧‍👦

If you are looking for help, support or the answer to a question, please use slack.

Please do not raise an issue on GitHub.

We have a #help channel in our slack team where you can get quick answers, help with debugging weird issues, and general help with any aspect of Ghost.

Our extensive documentation can be found at https://docs.ghost.org.

Please go to https://slack.ghost.org and request an invite to join our community. Invites are sent instantly and this is the fastest way to get help.

Issues which are not bug reports will be closed.

Using Ghost(Pro)?

Ghost(Pro) users have access to email support via the support at ghost dot org address.

Why not GitHub?

GitHub is our office, it's the place where our development team does its work. We use the issue list to keep track of bugs and the features that we are working on. We do this openly for transparency.

On slack, you can leverage the knowledge of our wider community to get help with any problems you are having with Ghost. Please keep in mind that Ghost is FLOSS, and free support is provided by the goodwill of our wonderful community members.